Shipping Policy
Shipping Policies on Coffee from United States
Shipping & Returns
We have a daily pick-up from USPS at 2 pm Central Time and a UPS pick-up (Monday through Friday only) at 3 pm Central Time. In-stock orders are generally shipped within 1 to 3 business days.
Hawaii, Alaska, and Outside U.S.A. Shipments:
Shipments outside the continental 48 U.S. States are shipped by U.S. Postal Service Priority Mail (HI & AK) or U.S. Postal Service Global Priority Mail (Canada and other countries outside of the United States) unless you select a different option during checkout.
International shipments are not guaranteed and not refundable, regardless of package tracking information status, since many international deliveries are not scanned or held by customs. It is the purchaser's responsibility to ensure the package can be delivered to their destination before placing the order.
Shipping Policies for Shipments from China
1.Items will ship in 3-15 days after the payment success. We do not deliver to P.O. Boxes , Especial by DHL FEDEX , all the parcels should be sent to the correct address. The incorrect address will make shipment delay, so double check before you leave the information.
2.Please check the weight and packing size for details. We ship the goods according client's selection. Generally speaking, we don't recommend China post air mail for long deliver time.
3.If you have DHL TNT UPS account or want to use other countries that not be showed to choose, please tell us the shipping freight before do the payment. We also expect more perfection of Alibaba's shipping calculation. UPS EMS DHL FEDE SF.
4.Import duties, taxes and charges are not including in the item price or shipping charges.
5.Regarding free shipping, in order to dispatch more smoothly or fast, we may change the courier
6.We are not responsible for any accidents, delays or other issues occurred by shipping service